Viux Reviews
Viux Customer Reviews (15)
- Most recent
- Oldest
Viux Customer’s Q&A
Viux FAQs
About Viux.com Prices and Cost?
Viux.com offers a range of cloud hosting services with various pricing plans. The Shared Cloud Hosting starts at $3 per month, providing a low-cost, feature-rich, and easy-to-use hosting solution. For those seeking more power and flexibility, the Private Cloud options begin at $15 per month, offering a balance between price and performance. Additionally, SmarterMail E-Mail Software is available starting at $15 per month, with discounts on licenses and hosted solutions. Plans are backed by 24/7 support and a 99.9% uptime guarantee, ensuring reliable service. Users can choose between Linux and Windows platforms, with the latter typically having a higher cost. For instance, Shared Cloud on Windows starts at $5 per month, while the XTREME UNLIMITED plan for more demanding needs, with unlimited resources, starts at $15 per month for Linux and $25 per month for Windows. These plans are designed to cater to a variety of needs, from small personal blogs to larger business websites.
About Viux.com Popular Products and Services?
Viux.com is recognized for its Managed Cloud Hosting solutions, offering services such as Shared Cloud Hosting, Cloud VPS Hosting, Dynamic Dedicated Servers, and up to a Virtual Datacenter. Among the popular products, SmarterMail stands out as a leading email software solution, with options to buy, lease, or renew licenses, often at a discounted rate. The company also specializes in SmarterTrack Help Desk Software, which is a comprehensive customer service toolkit that includes issue tracking, email tickets, live chat, and more. These services are designed to cater to a variety of customer needs, ensuring efficient and personal communication with clients. Additionally, Viux.com offers tools for managing multiple WordPress Installations, enhancing security and automation through the Plesk Web Pro WordPress Toolkit. This combination of hosting excellence, robust security, and site management tools positions Viux.com as a versatile provider in the cloud hosting market.
How does Viux.com compare to other cloud hosting providers?
Viux.com positions itself as a competitive option in the cloud hosting market by offering fast and secure SSD cloud servers. The service stands out with its Private Cloud Servers, which are enhanced with Virtuozzo® SSD and managed with server automation software from Odin®, allowing for easy management and control. Viux.com provides a variety of hosting plans, including Shared Cloud Hosting, Cloud VPS Hosting, and Dynamic Dedicated Servers, all the way up to a Virtual Datacenter. These services are optimized for performance and security, with features like 1-Click Applications, Web Presence Builder, and SmarterMail Business Quality Email. The company ensures 99.9% uptime and offers 24/7 support, promising a strict no overselling policy to maintain performance and reliability. Compared to other providers, Viux.com emphasizes customization, control, and scalability, catering to both individual and business needs.
What is the process for canceling services with Viux.com?
To cancel services with Viux.com, a request must be submitted via a support ticket through their website. The cancellation will take effect immediately or on a specified future date as requested by the subscriber. It is not mandatory, but encouraged, to provide a brief explanation for the cancellation and any suggestions for how the service could be improved. Additionally, Viux.com offers a 30-Day Money-Back Guarantee, allowing subscribers to request a full refund within 30 days of initial sign-up if they are not satisfied with the services. This guarantee includes all fees paid to date, excluding any over-usage and costs associated with free domain registrations. However, this guarantee is not applicable if the account was terminated due to a violation of the Terms of Service or for third-party services and licenses after the order has been processed.